Professionalism
Respect for the property, the work, and every conversation around it.
About Upscale
Upscale Roofing was founded in 2021 by Stephen Terry and is guided by professionalism, exceptional workmanship, transparency, and honesty.
The beginning
Stephen Terry spent more than 40 years serving the Pasadena community before founding Upscale Roofing in 2021. The company grew as a family-owned business, with Tyler joining as Chief Operating Officer in August 2022 and Ethan helping lead project management, operations, and customer relationships.
The aim is simple to say and demanding to deliver: create an “Upscale Experience” grounded in professionalism, exceptional workmanship, transparency, and honesty.
Respect for the property, the work, and every conversation around it.
Experienced installation and close attention to the details that protect the whole system.
Clear explanations about what is visible, what is proposed, and what comes next.
No invented promises, manufactured urgency, or outcomes the team cannot guarantee.
Start with clarity
Try the review candidate’s scheduling experience, or talk directly with the Upscale team.