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About Upscale

A family legacy, made visible in the details.

Upscale Roofing was founded in 2021 by Stephen Terry and is guided by professionalism, exceptional workmanship, transparency, and honesty.

The beginning

More than four decades of community service led to a new kind of roofing company.

Stephen Terry spent more than 40 years serving the Pasadena community before founding Upscale Roofing in 2021. The company grew as a family-owned business, with Tyler joining as Chief Operating Officer in August 2022 and Ethan helping lead project management, operations, and customer relationships.

The aim is simple to say and demanding to deliver: create an “Upscale Experience” grounded in professionalism, exceptional workmanship, transparency, and honesty.

01

Professionalism

Respect for the property, the work, and every conversation around it.

02

Workmanship

Experienced installation and close attention to the details that protect the whole system.

03

Transparency

Clear explanations about what is visible, what is proposed, and what comes next.

04

Honesty

No invented promises, manufactured urgency, or outcomes the team cannot guarantee.

Stephen Terry
Stephen TerryFounder
Tyler Terry
Tyler TerryChief Operating Officer
Ethan Terry
Ethan TerryCo-owner

Start with clarity

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